Business Rules Governance and Management – Part X – Best Practices

This post is part of a series on Business Rules Governance and Management for which the main article can be found here.

In previous posts, I have discussed almost all the topics I wanted to cover (so far) concerning Business Rules Governance and Management. This last post will look at the challenges to expect and some best practices.

Challenges

At DIALOG08, Pierre Berlandier made a presentation on the Challenges expected when implementing Business Rules Governance and Management Processes.

Here are a few :

  1. Staffing of the various roles
    • Staffing of roles is not considered a priority initially
    • Workers are performing other tasks at the same time (multi-tasking)
    • Mitigation:
    • Have a plan with realistic resource availability
    • Have staffing specific tasks in the plan
  2. Internal politics
    • The new, closer relationship between IT and business is difficult to manage
    • Mitigation:
    • This is one of the key benefits of having appropriate governance in place
    • Need to build mutual trust by having appropriate processes in place, and having well defined roles and responsibilities
  3. Lack of BRMS experience
    • Mitigation:
    • Hire outside help and take an incremental approach
    • Train your staff

Best Practices

James Taylor wrote a blog post called “Governance Change Control And Rules” based on a presentation he saw at DIALOG09.

Below is a list of the takeaways from the panel.

There are many things that can help improve the results of a governance implementation in a company. Some of these have been identified by different sources and are reported here to put emphasis on key items that will help implanting the governance process.

  • Executive sponsorship and active evangelism are key
  • Build expertise – centers of excellence – within the groups that are managing rules
  • Start early and iterate the process as you learn more
  • One size will not fit all – be flexible, classify different kinds of rule change and manage them differently
  • Give rule change authority to the people who are expert in the policy
  • People and process matter far more than tools

References

From http://blogs.ilog.com/events/2009/02/05/governance-change-control-and-rules/, by James Taylor

Live from DIALOG – Best Practices in Rule Governance, Blog Post by James Taylor On a Presentation By Pierre Berlandier at DIALOG08
http://jtonedm.com/2008/02/24/live-from-dialog-best-practices-in-rule-governance/

Series Navigation<< Business Rules Governance and Management – Part IX – Center of Excellence

Leave a Reply

Your email address will not be published. Required fields are marked *