I have to admit, that recently I have been looking for anything that mentions rules governance and management, and although this center of excellence webinar by Sandy Kemsley is geared towards BPM, I think there are common pieces that can be learned from and applied to business rules.
To put it in context, the COE usually comes into play once successful projects have been completed and the lessons learned and management processes need to be expanded to have a more global point of view for the whole enterprise.
Here is an excerpt of what is mentioned about the Center of Excellence (COE) for BPM.
The benefits expected from a COE:
- Knowledge transfer
- Synergies between projects
- Shared code and components for reusability
- Faster deployments
- Lower costs
- Standardized, repeatable projects
Based on survey by Forrester, the presence of a COE increases the success of the projects as opposed to not having a COE.
The functions expected from the COE are:
- Skills. The knowledge and skill set is too rare to maintain in each project
- Governance. The COE becomes the point of convergence for governance for creating common principles and methodologies
- Repository. A common place for keeping training material, best practices and techniques, common code and components
- Community. A place to share and discuss ideas and do problem solving and to shift points of view from project or departmental to global and enterprise level
To build the COE, here is what is required:
- Executive sponsorship
- Methodology and best practices independent of technology
- Co-location of the people to improve communication
The roles required in a COE (which I adapted for Rules)
- Chief “Business Rule” Officer
- Steering committee
- Project manager
- Enterprise architect
- Business Rules analyst
- Business Rules developer
- User Acceptance Testing (UAT) and Quality Assurance (QA)
- Business Rules Administrator
The webinar then goes into some case studies which are also very informational. Definitely worth a look if you are interested in Centers of Excellence and Governance.
The webinar on BPM COE can be found at: http://www.bpmbasics.com/resources/academy/bpm105.jsp